Warranty / Aftersales service procedure
Airlab Industrie SAS covers all its products with a 2 years warranty time; weither you bought your item directly from us, or through an official retailer.
The 2 years warranty covers all components. Product return cost to Airlab Industrie service center is excluded.
Aftersales sevice procedure
In case of damage or problem on your Littleboard, feel free to contact our customer service based in the south of France. We speak French / English /Spanish / Portuguese. Our staff will support you and provide the best service to repair your electric scooter within the best timing.
Contact us :
+33 4 66 26 57 25
E-mail : firstname.lastname@example.org
During warranty time, the following damages will not be covered for free :
- If you tried to repair yourself the Littleboard without our instruction,
- If you replaced some parts with non official Littleboard parts,
-If you used Littleboard over its destination (over-performance, ramp…),
- If you got an accident with Littleboard,
- Damages caused by the non respect of security advises written on the user manual,
- In case of non respect of the street regulations
- In case of renting or professional use
- If the serial number is not known or unreadable.