Shipments of your parcels
Packages are usually shipped within 1 to 2 business days after receiving payment.
Covid-19: From May 11, 2020, shipments become daily again.
Packages are shipped via DPD with a tracking number and delivered without contact, thanks to a 4-digit code, which you will receive before receiving your package:
- either by SMS
- either by email
This code will authenticate your identity, and will allow the carrier to hand over the package to you.
Shipping costs include preparation and packaging costs as well as shipping costs. Preparation costs are fixed, while transportation costs vary depending on the total weight of the package. We recommend that you group all your items into one order. We cannot group two orders placed separately and a shipping fee applies to each of them. Particular attention is paid to fragile objects.
The size of the boxes is appropriate and your items are properly protected.